Other Common Questions:
When is the best time to book?
Now. I can only take on a certain amount of client work every month (because ya know, sleep is a ~thing~) so I only offer them periodically. Your best bet is to book now and ask for a later start date if you need it. Otherwise, you might come back to find a nasty 404 error...or (even worse) a wait list.
What happens after I hit “pay”?
After you make the payment, you’ll get an email with a link to a form where you’ll share the pages you want me to review, your conversion metrics, and a few other pieces of information I need to put your review together.
Once you fill out the form, I’ll receive a notification and get to work. If you don’t fill out that form I can’t complete your review, so you’ll receive a reminder if you haven’t filled it out in 3 business days.
I will email you to confirm delivery date once I’ve received your completed review form.
How long does a review take?
Unfortunately, I’m not a timelord so you can’t request a backdated start date for instant review delivery...yet.
Until I get that sorted, you can expect your review after 7 business days, not including statutory holidays. If there is a holiday weekend in your review timeframe, you can expect a 1-2 day delay. I will email you to confirm delivery date once I’ve received your completed review form.
How many pages of my website will you review?
Up to a maximum of 3 three pages, plus your main conversion point. So, for example, if your main conversion goal is to get users to sign up for a free trial, your review might look something like:
- Home page
- About page
- Product/pricing page
- Free-trial sign up process (including sign up forms and thank you pages)
What do I get when you’re done?
Once I’m done the review, you’ll get an email with a link to a Dropbox folder where you can download your video review, transcript, and report. You’ll also get a link to schedule a call with me for 1-on-1 question and answer session.
Will you also look at our welcome sequence or follow up emails?
This review does not include emails. It looks at your website as a gateway to your sales funnel, specifically whether it’s helping to convert your traffic hindering it.
Any emails, onboarding, or welcome sequences are a separate section of your funnel and are not included in this review.
Will I get to ask follow up questions?
Yes. Every Website Review includes a 30-minute Q&A call with me. I highly recommend you go through your review before the call so that we can go over any questions you have about my suggestions, and address next steps and implementation in the call.
It’s just a website review -- is it really worth $1197?
Unlike most website reviews, I don’t just stop at the web pages. I go into your site and through the sign up process for your #1 conversion goal. I’m assessing the entirety of your gateway to see where your customers get stuck and decide to leave.
I also assess pathways on your site for secondary conversion goals (e.g., to sign up for your mailing list if they’re not ready for a free trial). If those aren’t clear and well thought out, you’re missing out on a significant amount of your traffic, and losing many potential sales since you’re not capturing and nurturing those leads.
Plus, your website is infinitely scalable. It doesn’t matter how much traffic you’re sending to it, it will continually and reliably convert that traffic for you without requiring you to hire more and more people.
And you can reap the benefits of an increased conversion rate (read: more sign ups, customers, and free trials) for years to come.